What is Gamification?

Gamification is the addition of game elements - such as point scoring and competition - to other activities to encourage user engagement within those activities.

Gamification in FIVE CRM

Within your FIVE CRM solution we have created a practical achievement framework to aid motivation using principles from game design. You create your system's achievements, track the statistics most relevant to you, reward your users with predefined points and promote healthy competition amongst your workforce for the top spot on the system-wide leaderboard.

Our Gamification module consists of 4 main functions: customisable achievements, meta achievements, an achievement dashboard and individual achievement profiles.

Your system, your achievements

Our solutions are fully customisable, so why wouldn't our achievements be? You set the goals and targets. Define the objectives and challenge your users by regulating the difficulty for each achievement. Create as many achievements as you want. Group them in your own categories. You can even create achievements based on multiple criteria.

Dynamic Achievement Dashboard

Instantly view users' participation and performance with stats updated in real time. You can check your top ten users whilst receiving live updates of any recently completed achievements at a glance. Showcase everyone's efforts on the powerful achievement dashboard that has been designed to be responsive in any size display.

Structured Meta Achievements

Achievements within achievements. Meta achievements give you the ability to group together several achievements and offer a bonus reward for completing the entire set. If you set a sales target of 200 callbacks, 10 demos and 5 license sales, you can use a meta achievement to track this. Then have your users strive to be the first to complete it.

Track individual progression

Each user can keep track of their own achievements and view all of the points up for grabs. They can monitor their progression against their colleagues as well as checking how close they are to completing other achievements. Your user achievement profile allows you to view all attainable achievements and allows you to brag about ones you have already completed!