What are Achievement Categories?

Achievement Categories can be used to group similar achievements together, so that these can all be accessed easily at the same time. They can be seen as folders.

Achievement Categories are seen when a user views their achievements:

Each achievement must belong to a category, you cannot create an achievement without assigning it to a category.

The above page is described in detail under 'Viewing User Achievements', click here to go to that page.

Setting up Achievement Categories

To create, edit or remove Achievement Categories go to Menu > Setup > Gamification > Achievement Categories.

The screen will look similar to the following:

The page shows you the name of the category and the number of achievements belonging to that category. You can create new, edit existing or remove old achievement categories from this page.

You can filter down the category list by typing in the search field in the top right. It will search based on the Category name or the number of Achievements in Category. (For example, for the categories above, you may search by '4' to see all categories containing 4 achievements, or just by the text in the name to search for a specific name)

Creating a New Achievement Category

You can create a new category by choosing the 'New Category' option. The following pop-up appears:

Simply type in the name of the category and click 'Create' to create this new category.

Editing an Achievement Category

You can not have 2 categories with the same names. If you wish to rename a category, you can do so by clicking on the cogwheel to the right of its name.

Once you have renamed the category, click on 'Update' to save this change.

Deleting an Achievement Category

Before you can delete an Achievement Category, you have to make sure there are no achievements which belong to this category.

If the 'Achievements in Category' column does not show '0' then you must first move or delete these achievements.

You can see a list of achievements which belong to the category by clicking on either the blue underlined number, or the blue achievement cup.

You can reorder the Achievements by clicking on the relevant column header.

You can then go straight to the achievement list by clicking on the 'Filter to these achievements on Setup Achievements' link.

For instructions on how to manage these achievements, click here.

To delete the category once it is empty, you can click on the dustbin icon. You will receive a confirmation browser pop-up window. Click 'Ok' to permanently delete the category.